Add Your Info Here ➜ 2024 Chevy Silverado EV Reservation Tracking List

Reservation form broken?

1425 Views 14 Replies 7 Participants Last post by Tyler, 9 mo ago

Tyler

Discussion Starter · 9 mo ago

2

I initially passed on reserving this truck as I'd want a midgate on a lower trim and figured I could afford to wait. (I have an Ioniq 5 and a beater gas truck.) At this point, I'm going back on that and figure I can afford the $100 deposit and since there are so many reservations, mine might end up counting on a trim that I want.

However, the reservation form seems to be broken. I think, based on a flash of the page I saw when navigating to my browser, I'm missing the trim selection. Is this a weird way to indicate that reservations are full?

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When I click 'NEXT: YOUR INFORMATION', a loading screen temporarily pops up and disappears, probably because the form is incomplete. Has anyone else seen this?

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It looks more complete than that, but that's the best screenshot I could get.

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aldaran

· #2 · 9 mo ago

I would just try again later or the next day. I was trying to reserve a Blazer EV and it wouldn't load the page correctly. The next day it worked perfectly.

tsuintx

· #3 · 9 mo ago

I just tried the form and works for me. It does the quick flash, but then gets to the personal information page.

There has never been trim selection, even at the beginning.

Tyler

Discussion Starter · #4 · 9 mo ago

I tried a few weeks ago and had the same issue. If I modify the URL to remove all the pre-selected values, I get unfillable fields.

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I've also tried this on two devices and multiple different browsers. I found a URL with some preset values that allowed me to continue (Reservation Form: First-Ever Silverado EV | Chevrolet) but I get an error once I enter all my info in and try to submit the form.

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Tyler

Discussion Starter · #5 · 9 mo ago

tsuintx said:
I just tried the form and works for me. It does the quick flash, but then gets to the personal information page.

There has never been trim selection, even at the beginning.

Just tried on one more device (I've now tried an Android phone, a Mac, and a Windows computer with three different browsers). No idea how it worked for you.

tsuintx

· #6 · 9 mo ago

Interesting. Works on my iPad just fine. Never seen those drop down boxes you have in the pic.

EVTrucking

· #7 · 9 mo ago (Edited)

A reservation is not an order, it’s a place holder. When Chevy gets around to your spot in line they will notify you that for an additional deposit you can order. This is when you choose trim level and options. Your wait time will depend on your configuration, current production capacity and your place in line.

My guess is that wait time for mid to late reservations will range from 18-36 months and WT will take the longest.

So specifying a trim level now is meaningless. Sit back a wait for notification that you can place an actual order!

BadKarma!

· #8 · 9 mo ago

Also, it's my understanding Chevy is no longer taking reservations for the RST as it sold out in (allegedly) 12 minutes.

Can someone confirm?

Flapjacks

· #9 · 9 mo ago

BadKarma! said:
Also, it's my understanding Chevy is no longer taking reservations for the RST as it sold out in (allegedly) 12 minutes.

Can someone confirm?

Correct, the RST first edition reservations are closed. You can still place a reservation, and when it’s time to order you will be able to choose between WT and RST trims for now. Other trims will become available later.

Burbman

· #10 · 9 mo ago

BadKarma! said:
Also, it's my understanding Chevy is no longer taking reservations for the RST as it sold out in (allegedly) 12 minutes.

Can someone confirm?

The "First Edition" RST were reserved almost immediately. After that, reservations stated that they were for either RST or WT, but there was nowhere for reservers to diferentiate.

EVTrucking

· #11 · 9 mo ago

Yes the First Addition RST ($105+K) sold out in minutes. WT in 2023 is for fleet sales only.

Tyler

Discussion Starter · #12 · 9 mo ago

EVTrucking said:
A reservation is not an order, it’s a place holder. When Chevy gets around to your spot in line they will notify you that for an additional deposit you can order. This is when you choose trim level and options. Your wait time will depend on your configuration, current production capacity and your place in line.

My guess is that wait time for mid to late reservations will range from 18-36 months and WT will take the longest.

So specifying a trim level now is meaningless. Sit back a wait for notification that you can place an actual order!

I don't think you understand the issue. I am fully aware of how EV reservations work. I cannot place a reservation. The form won't advance. The one time I somehow randomly got it to advance to payment, I got an error. I started messing with the trim selection in case that allowed me to advance the form.

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EVTrucking

· #13 · 9 mo ago

Tyler said:
I don't think you understand the issue. I am fully aware of how EV reservations work. I cannot place a reservation. The form won't advance. The one time I somehow randomly got it to advance to payment, I got an error. I started messing with the trim selection in case that allowed me to advance the form. View attachment 757

My bad as I did miss-understand. I suppose it is still happening?

Tyler

Discussion Starter · #14 · 9 mo ago

EVTrucking said:
My bad as I did miss-understand. I suppose it is still happening?

Yeah, I first had an issue a month ago or so when the thought occurred to me that a reservation now might eventually count for something other than WT or RST. I just tried again to get the screenshot posted above. It's bizarre to me that it works fine for @tsuintx as I've tried so many different devices and browsers. The only thing in common is IP. I am in Canada right now but I also tried a US vpn and still got the same issue.

Tyler

Discussion Starter · #15 · 9 mo ago

Okay, finally figured it out. As I just mentioned, I had tried a VPN, but some cookies or something must have been leftover from when I had a Canadian IP address. I tried a fresh device, starting from a US VPN, and it worked. So, worth noting in case anyone else is trying to reserve from outside the country they're trying to take delivery in that the form won't work unless you VPN in to the correct country.

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