Check out these FAQs (frequently asked questions) on reserving the new Silverado EV.

What is a reservation?
A reservation gets you one step closer to owning an All-Electric Silverado. After you make your reservation, you will be contacted by your selected dealer to complete and submit an order, which is expected to occur several months before vehicle production date.

Is the reservation amount refundable?
Yes, your amount is refundable if you cancel your reservation prior to completing and submitting an order with your selected dealer. You may cancel your reservation by contacting your selected dealer, by calling 1-833-EVCHEVY (1-833-382-4389), or by clicking here. After your cancellation request is approved, please allow several business days for refunds to be processed.

How do I reserve a Silverado EV?
Make a reservation today through the online reservation process. The simple process will walk you through a few easy steps: choose your trim, choose your participating dealer, enter your information, and confirm your reservation agreement. Limitations may apply.

No dealers are showing up when I enter my ZIP code. Are there no dealers in my area?
Please make sure you are hitting the “View Dealers” button. Doing so will populate a list of your closest participating dealers. Silverado EV reservations are available only in the 48 continental United States and Hawaii at participating Chevrolet dealers.

I completed my Silverado EV reservation. What’s next?
Your selected dealer will contact you when it is time to place an order. At that time, you will confirm your order details such as the model year, color, trim options, and discuss the price of your vehicle and an estimated delivery date with your selected dealer.

Did my Silverado EV reservation go through?
If you were directed to a “Thank You” web page after submitting your reservation, then your reservation was successfully submitted. You will also receive a reservation confirmation email.

Where is my Chevrolet Silverado EV reservation confirmation email?
It may take up to 24 hours to receive your Silverado EV reservation confirmation email.

Where can I get a copy of my reservation agreement?
Your reservation agreement is available and can be printed or saved at the end of the online reservation process. If you did not save or print your reservation agreement at the time you submitted your online reservation, you may contact your selected dealer for a copy of your reservation agreement.

What if I had technical difficulties processing my reservation request?
Please close your browser, clear your cache and try again.

What if I need to change dealers before my Silverado EV order is placed?
You can manage your Silverado EV reservation here. This portal where you originally placed your reservation request. The portal includes the ability to cancel your reservation. If you require a change of dealership please contact a Chevrolet Specialist at 1-833-EVCHEVY (1-833-382-4389).

Who can I contact with questions about my Silverado EV reservation?
If you have questions, please contact your selected Chevrolet dealer or a Chevrolet Specialist at 1-833-EVCHEVY (1-833-382-4389).

Where can I find my reservation ID?
Your Reservation ID can be found on the Thank You web page and in your reservation confirmation email. If you cannot locate it, please contact 1-833-EVCHEVY (1-833-382-4389).