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Discussion Starter · #1 ·
Let me preface this by saying I have a F150 Lightning reservation and the process has been a debacle! I likely will not be able to order a 2022 model despite having a fairly early reservation. I chose an out of state dealer who offers a discount off the MSRP price. This week I did not get a Wave 2 invitation and contact them. It turns out this dealer only received 2 Lightnings allocated to them.

So like a bad divorce, I have a bad taste in my mouth with the whole reservation converting to ordering process. I understand GM may do it differently, but here is where I'm at and what I'm wondering the following:

I am currently reserved at a local dealer. However, although they are on our list for no ADM, when I asked the question a different way, they said, "well, if everyone in our area is charging above MSRP then we certainly will." So I don't have faith that this dealer will not mark up the truck. I had actually moved to this dealer because they were on our no ADM list. I was #1 on the list of my prior local dealer. The internet manager at my prior dealer emailed me promising me not to have any ADM. (His sales person who called me 10 minutes after my reservation said the would be adding ADM.) However, I am in Arizona and with Ford they heavily favored BEV states with allocations. I worry that even if I'm #1 at my dealer, what if they don't any allocated? There is also a dealer in Alabama that I'm impressed with offering $2,500 off MSRP that is tempting. But what if that dealer doesn't get any allocations? If I could do my Lightning reservation over, I should have reserved at a dealer in California. May I should with the Silverado EV?

Any advice? Does anyone have any experience of how GM does their ordering? (I think I will check out the Hummer forum to find out.) Do we know how GM will do their prioritization of reservations? I was told GM will only go off of time stamp of the reservation. This would be awesome, especially if they don't allow dealers to prioritize later reservations in front of me. (Does anyone know how to find my time stamp of my reservation? If it is based on email confirmation, it would be about 2 minutes after I reserved. The F150 Lightning had a back door method of finding out.)

I recognizing I'm projecting upon GM how Ford treated me, which may not be fair. Sorry for the long ramble here.
 

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2019, Chevy, Volt, Voltech with 7.2 kW optional Charger
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Are you SunDevil on the Hummer forums?

I'll post the same thing I did over there...

Allocation is tied to your reservation, you choose the dealership you want to do the business with.

If the dealership is playing hardball with you, you can contact GM through the number they provide you to change the dealership that will be allocated your Vehicle.

You can contact the Silverado EV concierge line to see your place in line.
 

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I have a Lightning reservation also, and have been less than impressed with the entire process Ford has for ordering as well as the packaging. I had a Silverado reservation with a dealer local to me in Indiana but they wouldn't respond to any questions. I started inquiring at Donohoo in Alabama and was impressed with their reputation and the way they answered all questions I had and provided other info to things I hadn't asked or considered. I switched my reservation to them based on how up front and helpful they were, they also have considerable experience in EV sales. My 2 cents.
 

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Discussion Starter · #4 ·
I have a Lightning reservation also, and have been less than impressed with the entire process Ford has for ordering as well as the packaging. I had a Silverado reservation with a dealer local to me in Indiana but they wouldn't respond to any questions. I started inquiring at Donohoo in Alabama and was impressed with their reputation and the way they answered all questions I had and provided other info to things I hadn't asked or considered. I switched my reservation to them based on how up front and helpful they were, they also have considerable experience in EV sales. My 2 cents.
Donohoo is the out of state dealer I'm considering. Like you said, they have been super responsive. I'm very impressed. What I have to weigh is whether it is worth the $2,500 savings to drive 25 hours, almost 1,700 miles to get it or break even by shipping it to me. Right now, I'm leaning towards just paying MSRP locally.
 

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We can only hope that GM learns from Ford's "mistakes" in taking orders according to time stamp of reservation, being upfront about WT quotas, ZEV states, battery options for regular consumers w/o a $19.5k price hike, etc. and communicating more transparently with reservists. Hopefully, GM's stance on no ADM does not waiver and become like Ford's (notable only by its lack of enforcement).
 
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